Privacy policy

Privacy Policy

At Guluxe, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.

Information We Collect

Personal Information

We collect personal details that you provide when you create an account, place an order, or contact us, including:
✔ Full name
✔ Email address
✔ Mailing address
✔ Phone number
✔ Payment details

Non-Personal Information

We also collect certain technical data automatically when you interact with our website, such as:
✔ IP address
✔ Browser type & version
✔ Operating system
✔ Referring URLs
✔ Pages visited
✔ Date & time of access

How We Use Your Information

We use your information to:

🔹 Process Orders – Fulfill purchases, send order confirmations, and provide shipping updates.
🔹 Customer Support – Assist with inquiries, returns, and account-related issues.
🔹 Marketing & Promotions – Share product updates, special offers, and newsletters (opt-out available).
🔹 Website Optimization – Analyze site usage to improve performance and user experience.
🔹 Security & Fraud Prevention – Detect and prevent fraudulent activities or unauthorized access.

Sharing Your Information

We never sell or trade your personal data. However, we may share it under the following circumstances:

✔ With Service Providers – Trusted third-party partners assisting with payments, shipping, and customer support.
✔ Legal Compliance – If required by law enforcement or government authorities.
✔ Business Changes – In the event of a merger, acquisition, or company restructuring.

How We Protect Your Data

We implement advanced security measures to safeguard your personal information, including:

🔒 SSL Encryption – Protects payment details and sensitive data.
👨‍💻 Access Controls – Only authorized personnel can access user data.
🔍 Regular Security Audits – Ongoing assessments to ensure data protection.

Your Rights & Choices

You have the right to:

✅ Access – Request a copy of your stored personal data.
✅ Correction – Update inaccurate or incomplete information.
✅ Deletion – Request data removal (subject to legal requirements).
✅ Marketing Preferences – Opt out of promotional emails at any time.

To exercise these rights, contact us at [email protected].

Cookies & Tracking Technologies

We use cookies to enhance your browsing experience by:

🍪 Remembering your preferences
📊 Analyzing website traffic and trends
⚙ Improving site functionality

You can disable cookies in your browser settings, but this may affect certain features.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their content or privacy practices. Please review their policies before sharing personal data.

Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted here and take effect immediately. We encourage you to review this page regularly.

Contact Us

For any questions or concerns about our Privacy Policy, feel free to reach out:

📩 Email: [email protected]
📍 Address: 55 E Dunedin Rd, Columbus, OH 43214, United States

Thank you for trusting Guluxe—your privacy and security are our top priorities.

Guluxe
Fashion Forward Since 2024