Payment Policy

At Guluxe, we ensure a secure, hassle-free payment experience for all our customers. Below, you’ll find everything you need to know about our payment process.

Accepted Payment Methods

We accept the following payment options:

Credit/Debit Cards: Visa, MasterCard, American Express, Discover
Online Payments: Stripe

All transactions are processed through a secure payment gateway to keep your financial details protected.

Payment Processing

Payments are processed immediately at checkout. We partner with Stripe, a trusted and encrypted payment processor, to ensure the highest level of security for your personal and payment information.

Pricing & Currency

All prices are displayed in USD (United States Dollars).
Shipping fees, taxes, and customs duties (if applicable) will be calculated at checkout.
Guluxe reserves the right to adjust pricing at any time without prior notice.

Billing Information

To avoid order delays or cancellations, please ensure that all billing details are accurate, including your full name, billing address, phone number, and a valid payment method.

Order Confirmation

Once your payment is successfully processed, you will receive a confirmation email with your order details. Please review it carefully and contact us immediately if there are any discrepancies.

Cancellations & Modifications

Orders can be canceled or modified before they are processed for shipment.
Once an order has been shipped, cancellations or changes are no longer possible.
For cancellation or modification requests, contact our support team as soon as possible at [email protected].

Refunds & Returns

For refund and return details, please refer to our Return Policy.

Payment Disputes

If you encounter any payment issues or need to dispute a charge, please reach out to our customer service team. We will collaborate with our payment processor to resolve the matter swiftly.

Need Assistance?

📩 Email: [email protected]

Thank you for shopping with Guluxe. We appreciate your trust and look forward to serving you!

Guluxe
Fashion Forward Since 2024